Terms and conditions

Terms and Conditions – nyborg.sport24klubsalg.dk

1. Introduction

This webshop, nyborg.sport24klubsalg.dk, is owned and operated by KH Sport, CVR no. 35484566, located at Nørregade 4, 5800 Nyborg, phone: 25142125, e-mail: rhprofil@sport24.dk.

These terms and conditions apply to the purchase of goods on the webshop for delivery in Denmark (excluding Greenland and the Faroe Islands) and are aimed at business customers, including schools, clubs, and companies.

2. Prices and Payment

All prices are stated including VAT, unless otherwise specified. Shipping costs are clearly stated at the time of ordering and are displayed in the shopping cart.

When you place an order, you will receive an automatic order confirmation. Please note that this confirmation is only a receipt of the order – a binding agreement is only concluded when you receive a final invoice or shipping confirmation.

Payment can be made by credit card, invoice, or by other prior agreement. For credit card payments, the amount is only charged upon shipment of the goods.

3. Printing on Products

When purchasing products with printing (e.g., logo, name, or number), the following applies:

The placement of the print is determined by us based on what is most appropriate for the specific product.

We reserve the right to refuse printing if the model or material does not allow it. In such cases, we will contact you.

• The delivery time is extended by 1–3 business days for printing orders.
• Prints are subject to natural wear and may fade or come off over time.
• Returns of footwear with purchased prints are not accepted.

4. Delivery

Delivery is made via GLS or pickup in-store, depending on the chosen delivery method. Normal delivery time with GLS is 2–3 business days, but longer delivery times may occur during busy periods.

If there is no space available in the desired parcel shop, the package may be redirected to a nearby parcel shop. If the package is not picked up within 7 days, it will be returned to us, and a fee corresponding to the return shipping cost will be charged.

5. Receipt of Order

We strive to send all orders within 2–3 business days. For printed orders, an additional 1–3 business days for delivery should be expected.

6. Right of Withdrawal

B2B transactions are generally not covered by the right of withdrawal. Any right of withdrawal must be agreed upon in writing before purchase.

7. Complaints

You have a 24-month complaint period in accordance with the sale of goods law regarding defects. Complaints cover errors and defects that are not caused by incorrect use, wear, or other damaging behavior.

Complaints must be made within a reasonable time after the defect has been discovered – complaints submitted within 2 months are always considered timely.

Reports of errors and defects should be made directly to us via the contact information in section 1.

8. Right of complaint

As a general rule, business purchases are not covered by consumer complaint bodies. In case of a dispute, however, we always try to find a solution in dialogue with the customer. If this does not succeed, reference is made to the ordinary legal dispute resolution bodies.
 

Last updated: May 8, 2025